PRIVACY POLICY
Camellia Alise LLC DBA Camellia Alise
Effective Date: January 1, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Camellia Alise LLC DBA Camellia Alise (“we,” “us,” or “our”) does not disclose customer opt-in details, including phone numbers and consent records, to any related entities or external organizations for marketing, promotional, or other purposes unrelated to delivering our direct services. All SMS originator opt-in information is maintained as strictly confidential.
1. Information We Collect
We collect the following categories of information:
Personal Information:
Name, email address, phone number, and physical address
Billing details when you complete a transaction or request a quote
Consent records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
IP address, browser type, and device details
Website interaction data and analytics
Cookies and similar tracking technologies
Customer Communications:
Inquiry and service request records
Appointment information and preferences
Service history and feedback
2. How We Use Your Information
Collected information is used to:
Provide, manage, and improve our services
Process payments and transactions
Communicate regarding inquiries, appointments, and approved promotions
Enhance website functionality and user experience
Support security, compliance, and fraud prevention
Maintain records of communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By enrolling in our SMS messaging program, you consent to receive text messages related to our services, including appointment reminders, customer support communications, and important service-related updates.
Opt-In & Consent:
Messages are sent only after explicit authorization
Timestamped consent records are retained
All practices comply with the Telephone Consumer Protection Act (TCPA) and applicable regulations
Opt-Out Instructions:
You may stop SMS messages at any time by replying “STOP”
A final confirmation message will be sent
No additional messages will be delivered unless you opt in again
Opt-out requests are processed promptly
Message Frequency & Content:
Message volume varies based on service interactions
Messages are limited to requested or consented services
Promotional messages are sent only with specific authorization
Help & Support:
Reply “HELP” for assistance or email [email protected]
Support is available during normal business hours
Carrier Information:
Standard messaging and data fees may apply
Wireless carriers are not responsible for delayed or undelivered messages
Supported networks include AT&T, Verizon, T-Mobile, Sprint, and most regional providers
SMS Data Protection Statement:
No mobile data is distributed to outside parties or associated entities for marketing or promotional use. Limited disclosure to service subcontractors performing support functions (such as customer service) is permitted. All other use categories explicitly exclude SMS opt-in details and consent records. Such information is not disclosed to outside organizations, except those necessary to deliver SMS services. Robust safeguards are in place to protect SMS consent data.
4. Information Use & Disclosure
We do not commercialize, lease, or exchange personal information. Information may be disclosed to:
Service Providers:
Operational vendors assisting with payments, scheduling, or systems support
SMS delivery platforms used solely to transmit messages you have approved
All providers are contractually required to maintain confidentiality and security
Legal Obligations:
When required by law, regulation, or legal process
To respond to lawful government or court requests
Business Changes:
In connection with mergers, acquisitions, or asset transfers
In such cases, data remains protected under this policy
All scenarios above exclude SMS opt-in data and consent records, which are not disclosed to any external organizations, except messaging delivery providers required to operate the SMS program.
5. Data Security
We maintain reasonable administrative, technical, and physical safeguards, including:
Encryption of sensitive data in transit and storage
Controlled system access and authentication
Routine security reviews and updates
Staff training on data protection practices
Incident response and breach notification procedures
Secure backups and disaster recovery plans
While we take commercially reasonable measures to protect information, no system can be guaranteed to be completely secure.
6. Cookies & Tracking Technologies
We use cookies and similar tools to:
Monitor site traffic and usage trends
Remember user preferences
Improve site performance and usability
Evaluate service effectiveness
You may manage cookies through browser settings; disabling cookies may limit certain site features.
7. Your Rights & Choices
You have the right to:
Access, correct, or delete your personal information
Unsubscribe from marketing emails
Stop SMS messages by replying “STOP”
Request details about how your data is handled
Withdraw consent for future communications
File a complaint with a regulatory authority
Requests may be submitted using the contact details below.
8. External Website Links
Our Site may include links to websites operated by independent organizations. We are not responsible for their privacy practices. This policy applies only to information collected by Camellia Alise LLC DBA Camellia Alise.
9. Updates to This Privacy Policy
This Privacy Policy may be revised periodically. The current version will always be posted on our website with the effective date. Material updates may be communicated via email or website notice.
10. Contact Information
Camellia Alise LLC DBA Camellia Alise
📞 Phone: +1 832-384-4608
📧 Email: [email protected]
🌐 Website: camellialise.org
By using our website and services, you acknowledge and agree to this Privacy Policy.